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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great purchase

Easy to amend cover to suit, great price and easy to purchase Reviewed on: 6th August 2019

Quick and easy to sort out insurance

Easy online set up no hassle Everything straight forward Reviewed on: 6th August 2019

No Nonsense

From start to finish this was so easy to do. Every step was clearly explained and the end product was me getting the insurance I needed without complicated processes and faff. A job well done. Thanks Guys. Carl Sheffield Reviewed on: 6th August 2019

Very competative rates

Very easy to understand your report and how the systems operates Reviewed on: 6th August 2019

affordable quality insurance

could not get through on line rang the number couldn't be easier and everything explained in plain well spoken English language not pushy on the extras if i receive the same service on renewal and the price not over the top then will purchass again Reviewed on: 6th August 2019

Total price

Good price all done quick and easy Reviewed on: 6th August 2019

An exceptional deal

A very thorough setting up of a new house and contents policy for an amount fixed for two years at just over three-quarters of the best price quoted by a comparison website Reviewed on: 6th August 2019

Easy to use

Effortless experience and happy with the service Reviewed on: 6th August 2019

Very good price and high review scores

Using comparison websites Policy expert came out as not only the best value home and contents insurers, but also had the best review score. Reviewed on: 6th August 2019

the process was easy

great staff, who contacted me back with the questions I asked, brilliant service so far Reviewed on: 6th August 2019

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