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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Home insurance

4
Easy to get quote and good price Reviewed on: 31st July 2019

Home Insurance

5
A comprehensive and competitive priced home insurance product. Reviewed on: 31st July 2019

Home insurance

5
Best price for top cover around ,well impressed, will check them out when my car insurance is due next month Reviewed on: 31st July 2019

easy peasie

5
does exactly what it says on the tin with no fuss Reviewed on: 31st July 2019

good polite service

5
easy professional service from adviser Reviewed on: 31st July 2019

Very good customer service

5
Helped with everything I needed to no and answered all questions I had. Reviewed on: 31st July 2019

Great policy, covers everything I need

5
Quick and easy to set up. Exactly what I wanted from a policy and very competitive cost. Reviewed on: 31st July 2019

Quick and easy to set up.

4
Easy steps to take out the policy. Online chat lady Victoria was lovely and answered my query. Good value for money. Reviewed on: 31st July 2019

Value for money

5
So easy to purchase home insurance from Policy expert on line. My previous company, for my convenience (!!!!!) were prepared to auto renew at a cost of £468. Very generous of them! Policy expert's price for the same cover was £170. Now that is value for money Reviewed on: 31st July 2019

easy and reasonable price

4
no hassles , swift service and easy Reviewed on: 31st July 2019

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