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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Market leader, most cost efficient and extremely good at what they do

Compared prices as most consumers do and they were the best in every criterion. Reviewed on: 30th July 2019

Excellent customer service

The customer service I received from policy expert was fantastic they always go above and beyond to ensure they meet the customers needs. Couldn’t have asked for better Reviewed on: 30th July 2019

Value for money

I was comparing home insurance, this policy was the best price, so took advantage Reviewed on: 30th July 2019

Excellent service

David/Dave : Explained everything what I need before I buy the insurance Reviewed on: 30th July 2019

Every been very smooth

My first time on line to book it n couldn’t have been any easier thank you x Reviewed on: 30th July 2019

Hassle free and quickly covered

I hate organising insurance and stuff like that. Policy Expert not only made it a doddle, they provided a really competitive price. Very happy so far and thoroughly recommended. Reviewed on: 30th July 2019

No Issues

Never had an issue and have always found to be the best overall deal when it comes to what I want insurance wise. Reviewed on: 30th July 2019

Easy to initiate with excellent customer service

Moving house and current provider wanted an extrosionete fee to change policy over . Contacted this company who were extremely reasonable an assured that would not be the case if this happened with them. Very easy to set up policy and everything was explained by the rep. Great experience. Thank you Reviewed on: 30th July 2019

Excellent value and easy to use website

The best value for money I could find, good cover that suits my needs. Reviewed on: 30th July 2019

Fast and efficient service

I submitted my details and the policy was sent via email within minutes, very easy to use. Reviewed on: 30th July 2019

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