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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy to set up, at a price that my existing insurance company could not match

5
Easy to set up, at a price that my existing insurance company could not match. Reviewed on: 30th July 2019

house ins made simples

5
on line quote and purchase simples Reviewed on: 30th July 2019

Competitive price

3
Not had to make a claim but Good overall price compared to other insurers used before. Reviewed on: 30th July 2019

Insurance review...

5
I have only just joined this Insurance Company, but I am very impressed with the ease to use their website and especially their price for contents and buildings.... I am sure I will be just as impressed this time next year! Reviewed on: 30th July 2019

Great value, great product

5
Originally bought a policy for my mother-in-law to help save her money. Found dealing with the company easy and very professional and understanding staff. So as soon as my policy was up for renewal got a great quote from Policy Expert. Everything I needed was covered at a great price would definitely recommend. Reviewed on: 30th July 2019

Easy to access and very inclusive with add ons

5
Went through Go Compare.giving wider choice of insurance companies. Reviewed on: 30th July 2019

Excellent price

5
Our policy was half the price of our renewal quote and had all the extras on new policy for free. Really pleased with product and price, thank you policy expert!!! Reviewed on: 30th July 2019

Perfect

5
Alot more benefits for your money.Compared to other insurers Reviewed on: 30th July 2019

Best price and easy to switch

4
Nice and easy cheapest offer on compare the market Reviewed on: 30th July 2019

Fantastic

5
Good experience from start to finish Reviewed on: 30th July 2019

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