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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Very good policy

5
Website is easy to use to find your documents. Terms and conditions are clear. Reviewed on: 30th July 2019

So far it has been seamless

5
Policy experts were so easy to join and the prices are amazing for the level of cover that you receive. Documents are provided instantly and out insurance is all set up. Reviewed on: 30th July 2019

Very Happy, very clear quoting process

4
Very happy, clear quote, competitive price and extra cover thrown in! Would be happy to recommend! Reviewed on: 30th July 2019

High insurance at a low price

5
A far superior level of cover at a low price. Highly recommend Reviewed on: 30th July 2019

Early days but support is good

5
It's very early days as I have only had the policy for about 4 days however any questions I have had, have been responded to from the support team in a very timely manner. Reviewed on: 30th July 2019

Great easy service

4
I ordered my policy online great price and easy to arrange Reviewed on: 30th July 2019

Excellent

5
Very easy process to ensure my new home, very easy process and value for money! Reviewed on: 30th July 2019

Professional and efficient

5
Very quick and easy and straightforward Reviewed on: 30th July 2019

Great quotes for home insurance

5
Very easy to get a quote, fab price, everything I need from the click of the mouse. will definitely be using these guys again. A* company Reviewed on: 30th July 2019

Efficient professional service and prompt response.

5
I found the service to be friendly professional and also the site was easy to understand. The telephone help was extremely reassuring. Reviewed on: 30th July 2019

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