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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Great value for money

Recently switched to this provider for home insurance. Same cover, cheaper price. Quick and efficient to swap. Reviewed on: 30th July 2019

Straight forward insurance

Insurance was easily explained and was the cheapest when compared to others. They even offered a better level of cover. Reviewed on: 30th July 2019

Saved £150 with policy expert

Customer service very helpful And polite Reviewed on: 30th July 2019

Very positive experience

The whole process of getting my insurance quote, to my policy documents, has been excellent, with no hard sell phone calls to deal with either, and when you suffer from severe anxiety, as I do, that is invaluable! Thankyou! Reviewed on: 30th July 2019

Excellent Service and Price

Over 50% Cheaper than my renewal quotation Reviewed on: 30th July 2019

House Hold Insurance

I have been shopping around for the best price on house Insurance and I'm pleased to find that you are as good as your word. Your prices are at least three percent lower than your closest competitor's. and over 50 percent cheaper than some of your rivals , even a small price break can mean large savings. There is no substitute for low prices. I hope you will continue to offer savings on Insurance I need. I want to thank you for the excellent service I received from Policy Expert. Reviewed on: 30th July 2019

Easy set up

Hi guys, so easy to set up a new account especially using ur mobile, as soon as I paid the email was waiting. Site itself has great information and straight forward, on occassions I struggle with sites that use certain colours etc, this site no worries. Thanx, kez Reviewed on: 30th July 2019

Helpful

I had a quote with policy expert, but was worried my shed contents wouldn't be insured enough . The young man on the phone was very helpful with sorting this out for me . I took the policy out and was very pleased with the help I received . Reviewed on: 30th July 2019

Great price and swift service

The process was trouble free and extremely quick. Reviewed on: 30th July 2019

Good price easy to do.

No messing about..just a good price for lots of cover. Reviewed on: 30th July 2019

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