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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Painkess

Easy to do on the website And helpful knowledgeable sales person Reviewed on: 30th July 2019

Home insurance

Just bought my home insurance with policy expert and it was half the price of a competitor for same cover. Reviewed on: 30th July 2019

Easy

Simple quick an easy cover at good price Reviewed on: 30th July 2019

Best insurance deal ever!!

You offered me the same house and building insurance for a third cheaper than my existing insurers Reviewed on: 30th July 2019

Pure and simple

No time wasting just a easy to follow form to fill on Reviewed on: 30th July 2019

New what they where talking about, and then gave an excellent quote

My home a little complicated all the other in insurance agents did not really know what I was talking about but this insurance agent did and explained it to me in a very friendly experienced way Reviewed on: 30th July 2019

Great Insurance

Easy to use website, good price and quick confirmation details. Reviewed on: 30th July 2019

Easy cheapest and so far so good

IV only had this insurance a week but it was easy to buy and was the cheapest by a long way with better buildings and contents prices Reviewed on: 30th July 2019

Excellent cover, great price!

Just moving to a new house, and needed contents and building insurance. Policy Expert not only came out cheapest overall on comparison sites, but also included the most free extras. Result! Reviewed on: 30th July 2019

Fast, reliable, really efficient

Been involved in taking out our policy following a difficult move. Very flexible and friendly in their dealings with us and always happy to advise. I have only got very good things to say. In addition the cover is comprehensive and at the same time, affordable. In this day and age of uncertainty this is a huge plus. Really good! Reviewed on: 30th July 2019

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