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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy to Sign Up

The sign up process couldn't have been easier - would highly recommend. Reviewed on: 23rd July 2019

No probs

Quick, efficient, easy. What more could you want? Reviewed on: 23rd July 2019

Good price and good insurance

Everything fast and easy. Good value for the price Reviewed on: 23rd July 2019

A no-brainer for our new home insurance...

As first time buyers with a tight budget, we were quite apprehensive about conducting research into home insurance. It can often become a confusing and draining search. However, Policy Expert laid out their options simply and with total transparency. I would highly recommend them to anyone! :) Reviewed on: 23rd July 2019

Simple, highly efficient, chatty and helpful.

I managed to secure the best home and Contents insurance joint quote, from Policy Expert. I have not taken anything out before and so every element was explained, they emailed with updates along the way and all documents have been emailed for future use. A very easy and comprehensive provider. Reviewed on: 23rd July 2019

Excellent value for cover required - easy to use website

Very simple to navigate around, simple wording, great price and easy way to pay deposit - documents sent through very quickly thank you Reviewed on: 23rd July 2019

Great price and great inclusions

Having searched various sites for Buildings and Contents Insurance, Policy Expert where by far the best option, with great cover and inclusions with no hidden extras. Would definitely recommend them to friends and family Reviewed on: 23rd July 2019

First class service

Quick and easy to obtain cover that’s superior to your competitors for a much better price! Reviewed on: 23rd July 2019

Just perfect

From start to finish it was made so easy and affordable - it is a must to be looked at before taking out policies elsewhere Reviewed on: 22nd July 2019

Buildings and Contents Insurance

Easy to use website and very competitive prices Reviewed on: 22nd July 2019

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