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Policy Expert : Home insurance reviews

4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9155)

Excellent home insurance policy

5
Very comprehensive policy giving cover for certain things as standard which other providers charge extra for. Highly recommended. Reviewed on: 23rd July 2019

Nice and easy.

5
Great service. Very knowledgeable staff. Overall a very good experience. Reviewed on: 23rd July 2019

Great price!

5
With so many Insurance companies out there it can be difficult and long-winded to choose the right one to suit your needs, that's why many people stick with the same insurance year after year only to find they are proberbly paying alot more than they should.l did this until now my renewal had gone up £80! My new insurance for the same cover is less than half what l would have been paying.l am so pleased l took 20 mins to shop around online.l chose policy expert as there policy was easy to follow with no complications and the price l am paying for my home insurance is fantastic highly recommend. Kind Happy Regards Trudy Reviewed on: 23rd July 2019

Brill

5
So simple to use with a great price Reviewed on: 23rd July 2019

Easy process.

5
Very easy, quick. Paperwork was provided straightaway. Reviewed on: 23rd July 2019

Quick. Easy. Affordable.

5
Quick, easy and affordable to set up. Reviewed on: 23rd July 2019

New insurance policy

5
Offers a very comprehensible policy at a competitive price. Reviewed on: 23rd July 2019

Easy process

5
Simple and easy process all the information readily available. Reviewed on: 23rd July 2019

Excellent - No fuss insurance.

5
A very good price on my house insurance this year. Great cover and about £20 cheaper for similar or same cover. Also got free home emergency cover for the first year. Reviewed on: 23rd July 2019

Excellent service

5
I completed my application online for buildings and contents insurance. This was after receiving a quote through the post. The application was very easy to complete and the offer by far exceeded my previous quote from my current provider. I would definitely recommend policy expert. Reviewed on: 23rd July 2019

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