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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Excellent service

I completed my application online for buildings and contents insurance. This was after receiving a quote through the post. The application was very easy to complete and the offer by far exceeded my previous quote from my current provider. I would definitely recommend policy expert. Reviewed on: 23rd July 2019

quick and efficient

good service,leval of cover average for premium. Reviewed on: 23rd July 2019

Great value, great customer service

Great value insurance and the customer service was tip top! Reviewed on: 23rd July 2019

Great cover, great price

After a ridiculously inflated buildings and contents insurance reminder from my existing insurer, I looked at Compare the Market and found Policy Expert, they had better cover for much less cost and so easy to change, a few clicks and I'm covered. Reviewed on: 23rd July 2019

Great value, great cover

Used comparison site and Policy Expert was 2/3 of the renewal quote of my existing insurer. Plus there were lots of things included (like key cover) that other insurers were charging extra for. Reviewed on: 23rd July 2019

Great deal

Got the best quote for my home insurance with free added extras Reviewed on: 23rd July 2019

Reasonable priced house insurance

Reasonable priced house insurance. Reviewed on: 23rd July 2019

Hassle Free Home Insurance

Hassle free home insurance, extremely easy to set up a policy and at a fantastic price too. Reviewed on: 23rd July 2019

Top class service

Excellent service, easy to view and navigate around website. Good pricing. I would recommend to friends and family Reviewed on: 23rd July 2019

Outstanding price for outstanding insurance cover

Very good customer service when setting up the policy, everything was explained in full and i was surprised by the excellent coverage for such a competative price. Overall very happy and would highly recommend Reviewed on: 23rd July 2019

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