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Policy Expert : Home insurance reviews

4.76
Based on 9,137 reviews, last reviewed 16th Apr 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026
J W's avatar
J W

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Quick, easy and reasonably priced

5
Thank you for making a necessary purchase - home insurance - competitive, straightforward and simple to complete. Reviewed on: 18th July 2019

Great value!

5
Easy to organise and great value for money! Reviewed on: 18th July 2019

Easy to use

5
Simple to use online and over the phone Reviewed on: 18th July 2019

Great service

5
Was really easy to order, great price Reviewed on: 18th July 2019

Fantastic Cover at fantastic price

5
I have the same buildings and contents cover for almost half the renewal price offered by my previous Insurer, what’s not too like? Reviewed on: 18th July 2019

First time buyer

4
Used policy expert for the house insurance on my first owned house. Rang up customer services for a chat about interested parties and they were brilliant. When it came to taking it out they were really quick Reviewed on: 18th July 2019

Best home insurance price.

5
Was recommended to Policy Expert by a friend and was delighted to find an excellent price and first class cover for both property and contents. Really pleased with the whole experience. Reviewed on: 18th July 2019

Quality and speed

5
Very quick and easy to sign up and all the cover and quality I needed Reviewed on: 18th July 2019

Value for money

5
Simply worded policy ho hassle of forms Reviewed on: 18th July 2019

Easy purchase

5
Easy to purchase and no hassel. Reviewed on: 18th July 2019

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