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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy to deal with

I found the application process easy and clear and quick. Great value Reviewed on: 18th July 2019

Very easy to buy online

I found the online service very easy to access and buy. Reviewed on: 18th July 2019

Cheapest insurance I could fine!

Online, quick and easy with, extras as standard Reviewed on: 18th July 2019

Quick easy & value for money

I came across policy expert via compare the market & I admit price attracted me first but online process was easy , I put wrong bank acc details for direct debit & their service contacting me & dealing me was great Reviewed on: 18th July 2019

Excellent

Great policy for a great price. Easy website to navigate. I haven't had to claim ( and hopefully will never have too!) So I can not comment on the service for side of things. Reviewed on: 18th July 2019

A very efficient and caring insurance company

I was pleased with the ease of being accepted as a customer and the whole process was very well handled and trouble free Reviewed on: 18th July 2019

Great value

Insurance covers all at competing prices. Great customer service Reviewed on: 18th July 2019

Fully covered yet cheap

Really cheap for a first time driver and that's with being fully comp, having road breakdown and legal cover too. Only down side is no monthly payments available. Telematics system arrived quickly and really easy to install. Reviewed on: 18th July 2019

Changing Insurance Company

Changed from my previous insurer this year as found them increasing the premium& amending the policy excess's every year....had to make one policy amendment recently which was at negligible cost & not an excuse to charge an excessive admin fee like other insurers Reviewed on: 18th July 2019

So easy and responsive

I have just joined policy expert and it was so simple to set up. They sent all relevant documents straight away and haven’t bugged me with documents I don’t need. Definitely recommend! Reviewed on: 18th July 2019

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