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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9137 reviews)

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4.76

Based on 9,137 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Value for money.

Used them before, no issues and great price. Reviewed on: 19th July 2019

Best value

Over 40 per cent cheaper than my previous insurer with more cover and lower excess Reviewed on: 19th July 2019

Great cover at a great price

Excellent full cover for my home and contents insurance. Easy to take out and very reasonably priced. Reviewed on: 19th July 2019

Great insurance

Looked on comparison sites, this came out one of the top with all the ones I looked at. Easy to complete on line- very quick! Reviewed on: 19th July 2019

Excellent house insurer

Had no problem organising good value house and contents insurance cover with no hassle. Time saving and efficient process. Reviewed on: 19th July 2019

Good value for money

Easy and straight forward, no complications and affordable Reviewed on: 18th July 2019

Really easy, friendly staff, good experience so far

I had to ring up to change something in my payments. I was worried it would take a long time and be complicated but the staff made it really quick and easy! Reviewed on: 18th July 2019

My home insurance is excellent

A great home insurance. Has great cover at an excellent price for building and contents Reviewed on: 18th July 2019

Comprehensive insurance cover at a reasonable price

Easy to navigate the online site and, when I telephoned to question two aspects of the cover, the Company representative was able to explain the points in a very straightforward way. The included Legal Expenses cover is an added bonus. Reviewed on: 18th July 2019

Great value

Easy to contact,friendly helpful staff,best deal all round a bargain Reviewed on: 18th July 2019

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