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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Simple to organise home insurance

Simple to organise home insurance without the endless questions of other providers. I had no issues getting a very competitive price which gave reasonably priced options and low excess. Smooth process and reliable service. Reviewed on: 2nd August 2024

Friendly team and accurate information.

Friendly team and accurate information. Reviewed on: 2nd August 2024

IGood Value for Money

I had previously had my House Insurance with Aviva - it had gone up considerably over the previous 3 years & I felt it was too expensive. I spoke to them & they wouldn't give me any kind of discount. I went onto MoneySupermarket. com & entered my needs - several came up but Poliy Expert gave me what I required. I also spoke to them on the phone & they could't have been more helpful so after discussions with my sister we decided to go with them. Very Happy so far. Reviewed on: 2nd August 2024

I Couldn’t Ask for More

Policy expert provided excellent cover for an extremely good price, & when I needed to contact them they were very knowledgeable & helpful. Reviewed on: 2nd August 2024

Always helpful and good value

Been with them for a few years, always helpful when needed and good value. Also like the discount with multiple accounts, referred my husband to them Reviewed on: 2nd August 2024

Easy to do at a good price have had no reason to mak...

Easy to do at a good price have had no reason to make a claim Reviewed on: 2nd August 2024

Home Insurance Quote

Easy to use website, explaining all the various options available to me whilst looking to change my home insurance in May 2024. The price was very competitive and offered good cover at a market leading rate. Customer service from Policy Expert has been great. Reviewed on: 2nd August 2024

Very easy website to use, great price and a full cov...

Very easy website to use, great price and a full cover for everything we have. Would recommend to anyone. Thank you. Reviewed on: 2nd August 2024

Policy and Customer Service

I found my renewal easy and when i had questions these were answered very quickly Reviewed on: 2nd August 2024

Excellent I like that policy cover

Very good service i would like to recommend my family and friends Reviewed on: 2nd August 2024

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