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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Always very helpful when help is required

Always very helpful when help is required Reviewed on: 2nd August 2024

No problem at a good price would recommend to others

No problem at a good price . Have no experience about a claim has have not had to Reviewed on: 2nd August 2024

friendly service

Great advice friendly service affordable Reviewed on: 2nd August 2024

Great deal and experience

Great deal and experience. Understand my idea of what insurance is Reviewed on: 2nd August 2024

Very friendly and helpful customer services when I h...

Very friendly and helpful customer services when I had a query. Have recommended to my family. Good value for the cover requirements. Just as good as some other larger companies. I hope to renew with policy experts again this year. Reviewed on: 2nd August 2024

Apart for a year where prices became probihibitively...

Apart for a year where prices became probihibitively high, we’ve been with Policy Expert for many years and they always responded well to minor needs for interventions Reviewed on: 2nd August 2024

Great product , highly recommended

Great product , highly recommended Reviewed on: 2nd August 2024

Generally a polite and professional experience

Generally a polite and professional experience Reviewed on: 2nd August 2024

Reasonable quote.

Reasonable quote. Easy to access. Luckily I haven’t had to make a claim so have not needed to contact anyone. Reviewed on: 2nd August 2024

competitive quote, easy process

they gave me a competitive quote , the whole process was easy Reviewed on: 2nd August 2024

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