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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Insurance easy and simple to set up online and was t...

Insurance easy and simple to set up online and was the most economical policy with the criteria I requested. Reviewed on: 2nd August 2024

Attempted to put a claim in and policy expert wanted...

Attempted to put a claim in and policy expert wanted 560.00 excess. I couldn't put the claim in and now I can't shower Reviewed on: 2nd August 2024

Very Professional.

I have recently bought a policy from them and it was easy to do. They were professional and helpful throughout. They ensured that I had the correct cover for my needs and advised on any aspect I was unsure about. Reviewed on: 2nd August 2024

Easy to use

Very happy with my experience. I thankfully haven't had to claim but the quoting and setup was seamless Reviewed on: 2nd August 2024

Very good insurance.

Very good insurance. Good value compared to the others. Simple and easy to get insurance. No issues with them at all. But haven’t needed to use them for a claim yet. Reviewed on: 2nd August 2024

I found the team very helpful they got me the best d...

I found the team very helpful they got me the best deal for my requirements I will definitely be using them again Reviewed on: 2nd August 2024

They were cheapest for me two years running, very ea...

They were cheapest for me two years running, very easy to set up and I was impressed the one time I’ve had to contact them. Reviewed on: 2nd August 2024

Was able to find an affordable insurance policy near...

Was able to find an affordable insurance policy nearly half the cost of my current provider had quoted at renewal. Reviewed on: 2nd August 2024

Easy process with policy set up in just a few minutes.

Easy process with policy set up in just a few minutes. Good price Reviewed on: 2nd August 2024

great value.

great value. good service. would recomend Reviewed on: 2nd August 2024

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