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Policy Expert : Home insurance reviews

View other Policy Expert products
4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
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1%
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0%
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1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

5
Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024
Amarat S's avatar
Amarat S

I found the team very helpful they got me the best d...

5
I found the team very helpful they got me the best deal for my requirements I will definitely be using them again Reviewed on: 2nd August 2024
Geoffrey Rusby's avatar
Geoffrey Rusby

They were cheapest for me two years running, very ea...

5
They were cheapest for me two years running, very easy to set up and I was impressed the one time I’ve had to contact them. Reviewed on: 2nd August 2024
ParkerL's avatar
ParkerL

Was able to find an affordable insurance policy near...

5
Was able to find an affordable insurance policy nearly half the cost of my current provider had quoted at renewal. Reviewed on: 2nd August 2024
Rachel R's avatar
Rachel R

Easy process with policy set up in just a few minutes.

5
Easy process with policy set up in just a few minutes. Good price Reviewed on: 2nd August 2024
Michael N's avatar
Michael N

great value.

5
great value. good service. would recomend Reviewed on: 2nd August 2024
Tom P's avatar
Tom P

I found Policy Expert really easy to deal with and t...

5
I found Policy Expert really easy to deal with and they offered great prices. I looked at many home insurance options but Policy Expert was by far the best. Reviewed on: 2nd August 2024
Kenneth Birkenfield's avatar
Kenneth Birkenfield

Cheapest deal will always get our vote

4
Cheapest deal will always get our vote Reviewed on: 2nd August 2024
K T's avatar
K T

Outstanding seecice

5
Most outstanding service I have had Reviewed on: 2nd August 2024
Sharon 's avatar
Sharon

Excellent product

5
Excellent products and much cheaper than everyone else Reviewed on: 2nd August 2024
Bob Finn's avatar
Bob Finn

Really well formatted website .

5
Really well formatted website ..clear explanation of policy information and excellent value for money .It can be challenging working out what is covered / not covered in some policies and exclusion criteria etc but with Policy expert everything is simple to understand. Reviewed on: 2nd August 2024
Karen Davies 's avatar
Karen Davies

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