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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy transaction

Simple and easy to take policy out, like for like insurance for less than half the price of my old insurers. Reviewed on: 21st May 2018

Home Insurance

Excellent service with a very easy application process. Great cover included that are extras with other companies which made the overall price the most competitive. Reviewed on: 20th May 2018

Simple and quick to arrange cover

I have been very satisfied with the renewal process over the past few years, especially being able to avoid price hikes. Hope it stays that way! Staff are friendly, helpful. I can’t comment on the claims process, I just hope I don’t have cause to make a claim. Reviewed on: 20th May 2018

Great Company

I always went with the flow every year and renewed with same company, but I found I was paying a small fortune, then I came across Policy expert and boy o boy my eyes were opened, what savings I have made and a credit to the company who makes it so easy to sign up , I recommended to my partner who was overjoyed of the savings she mad. Reviewed on: 19th May 2018

quick and helpful

updated very quick the person I talked to was helpful and made the operation easy. Reviewed on: 19th May 2018

Ken's review

Quick and easy to arrange, cheapest quote, but meets all criteria for home/contents insurance, no down side as yet. Would thoroughly recommend to friends and family. Reviewed on: 18th May 2018

Reasonable with frills

Policy Expert was not only cheaper than the competition but threw in some extra cover. Signing up was very easy. There were clear summaries of key information to make it easier. Just moved to them so I have no experience of making any claims. Reviewed on: 18th May 2018

Great company offering great price and product.

Product offered is excellent for my needs nd Policy expert matched nd even beat the best renewal quote from a comparison website. Reviewed on: 18th May 2018

Slick Application Process

Most competitive price and slick application process. Reviewed on: 18th May 2018

Renewal after extension

Had to reset our insurance after a small extension We received superlative service together with a competitive price. I cannot speak too highly of the agent who dealt with it. Reviewed on: 17th May 2018

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