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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent value

Used comparison site, came 2nd cheapest, but had legal cover included, where as the cheapest didn't, making it the cheapest with more than enough cover for my needs Reviewed on: 17th May 2018

Very likely to recommend to a friend

Hassle free. No problems. Will definitely recommend to family and friends. Reviewed on: 17th May 2018

So far so good

Everything so far has been very smooth. I have been updated continuously via email and have full visibility of both my policy and my credit agreement. Also really impressed with how competitive Policy Expert is. With Legal Expenses and Emergency Assistance included what's not to like!! Reviewed on: 16th May 2018

Renewal quote still better than anyone else

I am now into 2nd year off house and contents insurance and unlike all the other insurance companies my renewal quote was excellent and the most competitive Reviewed on: 16th May 2018

Home insurance

Buildings & Contents insurance very competitive price. Very good cover, includes Legal & Home Emergency and a helpline. Reviewed on: 16th May 2018

Good service, reasonable prices

Good online service even better personal telephone experience. Reviewed on: 16th May 2018

Great product.

Great service, no hassle, cheap, highly recommended. Reviewed on: 16th May 2018

easy to book

Easy to book, excellent cover, very competitive price Reviewed on: 15th May 2018

Just he ticket

Policy expert website was easy to use and the quote and eventual policy I went for was exactly what I needed with a free year of emergency cover- a lot of unsurers offer incentives but non that are useful Reviewed on: 15th May 2018

Inexpensive and prompt service

Hassle free, competitively priced and documents received promptly. Reviewed on: 15th May 2018

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