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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9134 reviews)

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4.76

Based on 9,134 reviews, last reviewed 6th Sep 2025

350% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Repeat customer, excellent servce and price I have been with them for several years now as they always come through with a top quality policy cheaper than others and with added benefits such as ... Read more Reviewed on: 6th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9134)

So far so good

Everything so far has been very smooth. I have been updated continuously via email and have full visibility of both my policy and my credit agreement. Also really impressed with how competitive Policy Expert is. With Legal Expenses and Emergency Assistance included what's not to like!! Reviewed on: 16th May 2018

Renewal quote still better than anyone else

I am now into 2nd year off house and contents insurance and unlike all the other insurance companies my renewal quote was excellent and the most competitive Reviewed on: 16th May 2018

Home insurance

Buildings & Contents insurance very competitive price. Very good cover, includes Legal & Home Emergency and a helpline. Reviewed on: 16th May 2018

Good service, reasonable prices

Good online service even better personal telephone experience. Reviewed on: 16th May 2018

Great product.

Great service, no hassle, cheap, highly recommended. Reviewed on: 16th May 2018

easy to book

Easy to book, excellent cover, very competitive price Reviewed on: 15th May 2018

Just he ticket

Policy expert website was easy to use and the quote and eventual policy I went for was exactly what I needed with a free year of emergency cover- a lot of unsurers offer incentives but non that are useful Reviewed on: 15th May 2018

Inexpensive and prompt service

Hassle free, competitively priced and documents received promptly. Reviewed on: 15th May 2018

Competitive price

I bought the insurance through a comparison site which was considerably cheaper than going through the company website for the same cover Reviewed on: 14th May 2018

New Customer

Excellent price for whats included. Set up online. Reviewed on: 14th May 2018

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