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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.78 (9135 reviews)

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4.76

Based on 9,135 reviews, last reviewed 7th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Expert Policy Great customer service. Really helpful, friendly staff. Easy to use website. They only send you out useful emails with reminders and tips for your hom... Read more Reviewed on: 7th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9135)

New Customer

Excellent price for whats included. Set up online. Reviewed on: 14th May 2018

Excellent service!

So easy to set up and excellent benefits included for a very competitive price, highly recommend Reviewed on: 14th May 2018

Excellent and efficient service

Easy, straightforward renewal at a competitive price. Reviewed on: 14th May 2018

Great value and amazing communication

So happy with this service and found it great value, easy to communicate and information sent that was easy to read Reviewed on: 14th May 2018

Very Good Service

No issues at all very good service. Reviewed on: 14th May 2018

Best value and top cover

I was previously with Countrywide Property for buildings only home insurance. The quote from policy expert was £15 a month cheaper for an enhanced cover including contents. 10/10 so far. Reviewed on: 13th May 2018

fantastic!

Very easy renewal. A email confirming the cost, payment then all documents sent... couldn't be easier. Reviewed on: 13th May 2018

very efficient service

We found the experience trouble free, from choosing Policy Expert on Money Supermarket, making the payment and downloading the documents, everything ran like clockwork. Reviewed on: 13th May 2018

Easy to activate

Very quick and easy to set up and a very competitive cost compared to other quotes we received. Reviewed on: 12th May 2018

Well worth looking at

A high grade policy for such a low price, hard to beat. Reviewed on: 12th May 2018

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