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Policy Expert : Home insurance reviews

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4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
233% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Well worth looking at

5
A high grade policy for such a low price, hard to beat. Reviewed on: 12th May 2018
Steve Baklish's avatar
Steve Baklish

Good customer journey

4
I found the process easy and straightforward. The offer was competitive and the staff was friendly and helpful! Reviewed on: 11th May 2018
Daud's avatar
Daud

Great service

5
Easy to do business with and had great service levels Reviewed on: 11th May 2018
Tim maginn's avatar
Tim maginn

Covered all I required

5
Very easy to do online and price was well within my budget. Must cheaper than my renewal quote with all the same cover. Reviewed on: 11th May 2018
Elaine Carter's avatar
Elaine Carter

Very friend

4
The lady was very friend and explained all the querys Reviewed on: 11th May 2018
Srijana Paudel's avatar
Srijana Paudel

Excellent

5
Good solid service, quick and efficient Reviewed on: 11th May 2018
robin moorcroft's avatar
robin moorcroft

cheaper than any other quote

5
Everything was so easy and quick Reviewed on: 10th May 2018
lenlawton06@yahoo.com's avatar
[email protected]

Good policy

4
Did it through comparethemarket.com. Reviewed on: 10th May 2018
Dee's avatar
Dee

Great service

5
Very simple and straight forward and prices and highly competitive. Reviewed on: 10th May 2018
Mo's avatar
Mo

PRICE

3
IT WAS THE BEST PRICE FROM ALL THE REPUTABLE COMPANIES. CUSTOMER SERVICES WAS VERY GOOD, AGENTS HAVE A GOOD KNOWLEDGE. THE ONLY BAD POINT IS THE CALL WAS VERY LONG WINDED AS THE AGENT READ TOO MUCH INFORMATION. Reviewed on: 10th May 2018
SIMI UDHIAN's avatar
SIMI UDHIAN

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