Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

excellent insurance

5
I have had home & contents insurance with Policy Expert for a number of years and based on the service I have received up to now would not hesitate to recommend this insurer. Reviewed on: 21st April 2018

Cheapest around!

5
I looked everywhere comparing the prices and the deal policy expert where the best! Reviewed on: 19th April 2018

Very good value and easy website to use

5
Helpful and friendly low cost building & house insurance Reviewed on: 19th April 2018

So far so good

4
Easy to complete online form and all emails recieved Reviewed on: 19th April 2018

Excelant package

5
Cannot fault the premiums paid or service given proof I now have home and car insurance with policy expert Reviewed on: 19th April 2018

Renewal of Home and Contents insurance.

4
I spoke to Sam by telephone and he was most helpful in renewing the above policy for a fixed rate over the next two years. My status has changed in the last year and he dealt with this in a clear and concise manner, Thank You. Reviewed on: 19th April 2018

The cheapest home policy on the market.

5
Is the cheapest home insurance on the market, would recommend Reviewed on: 19th April 2018

Good service

4
The deal I was offered was the best around and my own insurance company could not match. Reviewed on: 19th April 2018

daves review

5
very good service good website easy to use good communication on phone Reviewed on: 19th April 2018

Quick, and Easy to Use

5
Quick, and Easy to Use. Clear navigation through site and easy to see what you're getting for your money and what's covered in insurance Reviewed on: 18th April 2018

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products