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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Competitive insurance plus extra

Searching house insurance price. Initially looked then changed search parameters to include legal expenses and I found an extra a bonus policy The insurance includes a home emergency cover. Another money saver for me. I willl not need a home policy. So all in all easy to switch paid annually another drop in price. Documents emailed in a blink of an eye. Whole process start to finish less than 10 minutes Reviewed on: 7th April 2018

Simple

This is the second year me and my partner have used policy expert. We found there quote to be the cheapest even as a renewal. Every time I have spoken to customer service (only be this a handful of times) they have always given a top quality service on every occasion. I would highly recommend policy expert to my friends and family. Thank you policy expert Reviewed on: 7th April 2018

simple and easy

a simple easy to use experience with very competitive prices Reviewed on: 6th April 2018

Good value, easy to do.

Second year with Policy Expert and easy to do. A slight increase in premium bu still best value for me. All done online, timely notification and so very happy with everything this year again. Reviewed on: 6th April 2018

Good experience with valid suggestions

Found it good as a guiding principles. Reviewed on: 6th April 2018

Highly recommended

Great service helpful and friendly team I recommend it highly Reviewed on: 6th April 2018

Quick and easy great price insurance

Needed new buildings and contents insurance and went on a few comparison sites but policy expert came up tops every time, beating my current insurer by price and better value for money, would highly recommend them! Reviewed on: 6th April 2018

andy c

Great service and very helpful staff Reviewed on: 5th April 2018

Hassle free

Straightforward website and easy to navigate through the process of insuring building and contents. Reviewed on: 5th April 2018

Excellent value

Great value policy.....£80 cheaper than current policy with same features. Excellent customer service from a UK call centre. Reviewed on: 5th April 2018

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