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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,155 reviews, last reviewed 5th Sep 2026
1600% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Smooth and proffesional operation. Smooth and proffesional operation. My house got flooded by bursed water pipe. Policy Expert sent a crew to remove flooded flooring, instaled industria... Read more Reviewed on: 5th September 2026
Adrian's avatar
Adrian

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9155)

Great Product

5
I renewed my building and contents insurance with Policy Expert after receiving a significantly increased fee from my previous provider. The product with Policy Expert was not only a much reduced annual price but the product itself was better and gave me more confidence should I need to make a claim. Reviewed on: 12th April 2018
John's avatar
John

quick and efficient

5
Friendly people and my insurance was fixed up very quickly and at an excellent price. The real test, I suppose, comes if I ever have to make a claim! But I am confident it will be dealt with in the same efficient manner as my renewal. Reviewed on: 12th April 2018
Jeremy Smith's avatar
Jeremy Smith

Cheap and good cover

5
Happy with my policy renewal - competitive pricing after a little negotIation. Reviewed on: 11th April 2018
Alex walker's avatar
Alex walker

good quick internet site. helpfull staff on the phone

5
really good experience helpful and polite staff Reviewed on: 11th April 2018
mason's avatar
mason

Quick easy

4
Job done in one phone call. The chap was clear to the point. Plus I might win amazon vouchers for writing this review. Although a pain to meet the minimum word count Reviewed on: 11th April 2018
Daniel Thacker smith's avatar
Daniel Thacker smith

Very happy with the service received

5
Simple to set up policy. Very reasonable renewal rate. Reviewed on: 11th April 2018
Nathan's avatar
Nathan

Great customer service

5
My query was answered and delt with quickly and efficiently Reviewed on: 10th April 2018
Victoria Scott's avatar
Victoria Scott

Really good

5
Really good service and really good price, and I liked that I could taylor the cover I got to suit what I needed Reviewed on: 10th April 2018
William Ireland's avatar
William Ireland

Good experience

4
Advisor was pleasant and informative covering every aspect required and offered comparison policies Reviewed on: 10th April 2018
Margaret's avatar
Margaret

Good company

4
A good company at a fair price. My renewal was only £10 dearer than last year, and was still very competitive. Happy to recommend. Reviewed on: 10th April 2018
Michelle 's avatar
Michelle

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