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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good company

A good company at a fair price. My renewal was only £10 dearer than last year, and was still very competitive. Happy to recommend. Reviewed on: 10th April 2018

Efficient and friendly

Needed an alteration to the policy details. This was done very easily via a phone call and the female adviser was very polite and friendly. Reviewed on: 9th April 2018

Great price great cover

Very easy to do.and the price was very good. Reviewed on: 9th April 2018

Policy Expert

It was clear, cheap and easy. Hopefully the same if I have to make a claim Reviewed on: 9th April 2018

Friendly service & cheap renewal price

My renewal price was very competitive when I used comparison sites to check, not increased by loads like some companies! When I called to upgrade my house insurance options their member of staff was friendly & helpful & it was all sorted in minutes. Reviewed on: 9th April 2018

Amazing Value

Got the cover I needed at the right price, what more do you need Reviewed on: 8th April 2018

Excellent price and service

I went on a comparison website to look for house insurance and top of the list was policy expert. They offered an excellent price and a better policy than the top 10 that was offered. Joining was quick and simple would definitely recommend to others. Reviewed on: 8th April 2018

Easy Realistic but Still Pricy

Whilst competitive and full of the type of cover I want the cover is still a bit pricy. I like online cover and being paperless but could do with a card or similar for the emergency cover, might just be being a bit old fashioned on that one. Reviewed on: 8th April 2018

Excellent!

Super buildings and contents product, super service and super competitive price. Will definitely recommend. Reviewed on: 7th April 2018

great service hassle free

great service hassle free friendly service Reviewed on: 7th April 2018

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