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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.73 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Easy and good contact

Easy to set up, good quality for the price and had good speedy contact from customer relations Reviewed on: 30th January 2018

Great Service

Happy with the cover provided for the cost of the policy. Very pleased - cheaper than previous supplier renewal quote. Reviewed on: 30th January 2018

Very professional service

Slick professional and accurate. Very pleasant assistance when I telephoned with a query. Reviewed on: 30th January 2018

Easy to deal with and efficient

Hassle free and easy to deal with .. would recommend to friends and family and a really good price as well Reviewed on: 30th January 2018

easy to use company

have always found it to be a swift and efficient service offering competitive rates. And paperless which helps enormously to keeping rates low. Reviewed on: 30th January 2018

Home insurance

So easy to set up very helpful would defo recommend Reviewed on: 29th January 2018

Very easy to fill in information online

I compared a lot of home insurance quotes and after checking through found this to be the best Reviewed on: 29th January 2018

Quick and easy policy

Fansatic policy, quick to sort out, other than the initial phone call which was great, all the rest of it was done online brilliant Reviewed on: 29th January 2018

Excellent Quote and Customer Service

The quote provided by Policy Expert was amazing. The price included everything that I required for my cover. In addition, I had to speak to Customer Services to change my Direct Debit mandate and they quickly and efficiently changed the date without any bother. Reviewed on: 29th January 2018

insurance renewal with ease

nothing could be simpler when it's time to renew house insurance. Just a click away after I had confirmed that the quote was competative Reviewed on: 29th January 2018

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