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Policy Expert : Home insurance reviews

4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9154)

Happy over all

5
I was very happy to continue with this company, they did what was asked with out any problems, no trouble with any of the forms and the staff where helpful. Reviewed on: 8th February 2018

Easy set up

4
Found it easy going to take out my home insurance policy Reviewed on: 7th February 2018

Fantastic.

5
Our house and contents insurance policy was up for renewal and after looking at Compère the market we got a brilliant quote and fantastic price,only took a few minutes to set up and pay. Will use them again. L.Wells Reviewed on: 7th February 2018

Up until now everything has been plain sailing and efficient. Hope it will remain so!!

4
Found details on comparison website and was amazed at how much money we saved againstr recent renewal price from or existing policy. Reviewed on: 7th February 2018

Easy and straightforward

5
E mail reminder and straightforward process. Reviewed on: 7th February 2018

Very informative and helpful

5
Very courteous and helpful, the information was direct and to the point. Pricing was competitive and explained in an easy way including any extras that you may need. Reviewed on: 7th February 2018

Great insurance company

5
Policy Expert offer a fantastic level of cover at highly competitive prices. Their communication with customers is first class and I can't recommend them highly enough! Reviewed on: 6th February 2018

Excellent produce at great value

5
Easy to use and get everything I need covered at a super price!! Reviewed on: 6th February 2018

Excellent Service

5
No problem getting a very competitive home renewal quote Reviewed on: 6th February 2018

User-friendly insurance

4
I am happy with the service provided. The process of setting up and finalizing the insurance was straight forward and easy to understand. The premium price is good for the cover received and my policy documents are easy to understand. My only improvement would be to send policy documents in a zip file on one email for ease of access. Reviewed on: 4th February 2018

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