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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value for money.

No hesitation in renewing for second year. Reviewed on: 1st February 2018

No cause for complaint

I have not needed to claim for anything yet but I did check if a legal issue would be covered under my policy which it was not. That is my only experience to base this review upon so far. Reviewed on: 1st February 2018

Easy insurance purchase

Decided to change my insurance provider and found that Policy Expert was considerably lower for even more cover. Website was easy to navigate and the communication has been great, already received all my documents. So hassle free Reviewed on: 1st February 2018

Simplicity of buying insurance

Went on line expecting to have a torturous few hours, logged onto a quote from the policy expert. look no further. best quote by far for home cans contents policy. Reviewed on: 31st January 2018

Good service

Always helpful when you call, excellent policy Reviewed on: 31st January 2018

Good cover at a good price

An easy to use site with step by step questions. Good cover, clearly explained and all at a good price. Reviewed on: 31st January 2018

Excellent service

Excellent service get everything for the right amount of money. Reviewed on: 31st January 2018

easy

gr8 site easy to use good priced policy with everything we wanted Reviewed on: 31st January 2018

CHEAP & EASY

Having shopped around as suggested by Policy Expert this is the fourth year in a row Policy Expert has offered the best deal for my Home Insurance when including Emergency cover and Legal protection. We even saved a further £13 when updating our details Reviewed on: 31st January 2018

Easy and good contact

Easy to set up, good quality for the price and had good speedy contact from customer relations Reviewed on: 30th January 2018

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