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Policy Expert : Home insurance reviews

4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9154)

Good value for money

3
I found home insurance from Policy Expert is very competitive. It is also easy manage accounts online. Automatic renewal is really hassle free. Reviewed on: 28th January 2018

Good price for everything the house insurance includes

3
Got home insurance via compare the market as it was the cheapest and I was pleased with everything it covered. It made me a saving of over £300 A year to what I was paying as I hadn't shopped around before and previously just renewed with the old insurance company I was with. Reviewed on: 27th January 2018

Great way to buy insurance

5
Easy to use, good value for money and great customer service Reviewed on: 27th January 2018

Excellent

5
Very competitive prices. Also very clear about what is covered and exclusions. Reviewed on: 27th January 2018

No messing about

5
A hassle-free experience and, if you need to phone, there's always a friendly and helpful voice on the other end. This company is a pleasure to deal with, and their two-year fixed price deal seems to be very good value. Reviewed on: 27th January 2018

very good competetive quote done in a professional manner

4
all good couldn t fault competetive and professional Reviewed on: 27th January 2018

Fantastic value

5
Great customer services. Always helpful and good knowledge. Reviewed on: 27th January 2018

Great integrated package!

5
It was so easy to get the appropriate insurance to cover to meet my needs. Excellent value for money too! Reviewed on: 27th January 2018

Renewal took to long!

3
As a returning customer renewal process to drawn out, as nothing much changed about the policy, god's job policy expert phoned me! Reviewed on: 27th January 2018

Quick & easy set up

4
Polite staff quick set up. All documents emailed so had within minutes and could electronically sign. Reviewed on: 26th January 2018

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