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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Renewal took to long!

As a returning customer renewal process to drawn out, as nothing much changed about the policy, god's job policy expert phoned me! Reviewed on: 27th January 2018

Quick & easy set up

Polite staff quick set up. All documents emailed so had within minutes and could electronically sign. Reviewed on: 26th January 2018

Seems a fair price

Quote was £45 less than my current insurer, for the same level of cover, plus got free home emergency cover as well Reviewed on: 26th January 2018

Very satisfied with service and price.

We renewed our building insurance cover at a satisfactory price and we were pleased with the service. Reviewed on: 26th January 2018

Easy to do

So easy to do, policies sent out by email, so no paperwork. Reviewed on: 26th January 2018

Simple and easy

Best price by a long way and good cover Reviewed on: 26th January 2018

35% cheaper than my renewal

Renewal was £265 they quoted £150 with free home cover for same level of cover, no brainer. Reviewed on: 26th January 2018

Great service and brilliant price

Easy to set up, great price and service. Would highly recommend Reviewed on: 26th January 2018

A great company

I renewed my policy today, they gave me a great price :) been with they a few years now, always have a great price, very happy with them :) Reviewed on: 25th January 2018

Wow

Time to renew my ins, contacted policy expertand was more than satisfied with the outcome, the person that dealt with me,was very helpfull, and very professional. Can only praise PE, and would reccomend them t all my friends Reviewed on: 25th January 2018

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