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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Everything insured and cheapest , what else do you want

Only been couple of days but was the cheapest and everything is covered with all extras , the cheapest Reviewed on: 31st December 2017

Home insurance renew

Straight forward nice to deal with thank you Reviewed on: 30th December 2017

Smart and quick

Easy smart and very quick thank you Reviewed on: 29th December 2017

Much cheaper and so easy.

By choosing Policy Expert I've halved the cost of my house and contents insurance, and filling the on-line form was so easy. I'll be looking to see if they can do the same for my car insurance when it expires. Reg Brame 44 Newbury Road Ipswich IP4 5EX [email protected] Reviewed on: 29th December 2017

Excellent customer service

2nd year with this provider. Called initially to stop insurance no other reason than an increase in premium. chap I spoke to very helpful and polite. Kept my premium at last year's cost. Wish more companies where this interested in keeping customers happy. Great service. Reviewed on: 29th December 2017

Easy to do

Made the policy clear and easy to understand Reviewed on: 29th December 2017

Quick and good value

Recently needed to renew house and contents insurance. After searching the comparison sites Policy Expert gave the best value for money policy with add ones ie. Home emergency cover. Hopefully will never have to make a claim. The whole thing took less than 10 mins. Received policy and confirmation via e mail within minutes. Very easy and quick transaction. Reviewed on: 28th December 2017

Easiest policy to set up ever!

Straight forward and easy to understand. Fantastic price even over the monthly payments. Reviewed on: 28th December 2017

Helpful Customer Services

Very helpful customers services who can actually spoke in good english and polite. Many Thanks for everything! Reviewed on: 27th December 2017

Great price, easy process

Was looking to renew our home insurance cover and these came up as the most competitive with better cover for a cheaper price than some more well known companies. The sign up process was quick and easy, highly recommended. Reviewed on: 25th December 2017

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