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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good service

Staff very helpful and polite. Little shocked by water damage excess but overall decent quote for the year Reviewed on: 5th January 2018

top cover at a sensible price

There is scope to have minimal cover at a low price and various levels of cover all the way up to very comprehensive cover at realistic cost . The customer service team are very helpful should you have any questions . Reviewed on: 5th January 2018

policy expert

Agent was very helpful and dealt with my business perfectly. Reviewed on: 5th January 2018

House Insurance renewal 2018

A good policy offered at a good price.My only nag would be that when I received my renewal quote I constantly was pursued on the telephone.I do not appreciate that kind of business pursual. Reviewed on: 4th January 2018

Easy to deal with

Had to make a claim a few years ago and all went very well, friendly staff and made a stressful time as good as it could be. Reviewed on: 4th January 2018

Half the price

This policy was easy to set up and half the price of my provider last year . Reviewed on: 4th January 2018

Excellent and easy to set up

I found the who experience to be simple and logical. I would recommend them to anyone. Reviewed on: 3rd January 2018

Quick and easy full cover

Recently purchased home and contents cover from Policy Expert, the amount of cover provided was similar to my previous policy with another company but also included Home Emergency and Legal / Identity Theft Cover and still managed to be £30 cheaper. Reviewed on: 3rd January 2018

Superb Service

Excellent, easy to use website with very competitive pricing. Reviewed on: 2nd January 2018

Cheap and easy

Cheap and easy, no hassle home insurance. Reviewed on: 2nd January 2018

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