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Policy Expert : Home insurance reviews

View other Policy Expert products
4.74
Based on 9,154 reviews, last reviewed 3rd Sep 2026
1500% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Expert Policy Used Policy Expert a few times for my Home Insurance, as they're good value for money. Easy to arrange and managed Policies online and via Telephone. ... Read more Reviewed on: 3rd September 2026
Legend 's avatar
Legend

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
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Mister Customer
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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9154)

Smart and quick

5
Easy smart and very quick thank you Reviewed on: 29th December 2017
Sarah 's avatar
Sarah

Much cheaper and so easy.

5
By choosing Policy Expert I've halved the cost of my house and contents insurance, and filling the on-line form was so easy. I'll be looking to see if they can do the same for my car insurance when it expires. Reg Brame 44 Newbury Road Ipswich IP4 5EX [email protected] Reviewed on: 29th December 2017
Reg Brame's avatar
Reg Brame

Excellent customer service

5
2nd year with this provider. Called initially to stop insurance no other reason than an increase in premium. chap I spoke to very helpful and polite. Kept my premium at last year's cost. Wish more companies where this interested in keeping customers happy. Great service. Reviewed on: 29th December 2017
Vickie's avatar
Vickie

Easy to do

4
Made the policy clear and easy to understand Reviewed on: 29th December 2017
Luci Spear's avatar
Luci Spear

Quick and good value

5
Recently needed to renew house and contents insurance. After searching the comparison sites Policy Expert gave the best value for money policy with add ones ie. Home emergency cover. Hopefully will never have to make a claim. The whole thing took less than 10 mins. Received policy and confirmation via e mail within minutes. Very easy and quick transaction. Reviewed on: 28th December 2017
Stella Glynn 's avatar
Stella Glynn

Easiest policy to set up ever!

5
Straight forward and easy to understand. Fantastic price even over the monthly payments. Reviewed on: 28th December 2017
Lorraine 's avatar
Lorraine

Helpful Customer Services

5
Very helpful customers services who can actually spoke in good english and polite. Many Thanks for everything! Reviewed on: 27th December 2017
Christina Mui's avatar
Christina Mui

Great price, easy process

5
Was looking to renew our home insurance cover and these came up as the most competitive with better cover for a cheaper price than some more well known companies. The sign up process was quick and easy, highly recommended. Reviewed on: 25th December 2017
Dave Batch's avatar
Dave Batch

Very good very helpful

5
Very good very helpful and all for a reasonable price. Reviewed on: 25th December 2017
Duane's avatar
Duane

Reliable, affordable cover

5
Family member previously had Policy Expert cover and we were impressed with the effective solution to resolve a claim, and there wasn't a premium hike when it was due for renewal. Reviewed on: 25th December 2017
David Hilton's avatar
David Hilton

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