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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Great value

A really good quote including great features as standard Reviewed on: 29th November 2017

Insure with you

Regular updates, regular prices, and above all we are not murdered with constant phone calls and emails. regards Malcolm Grainger. Reviewed on: 29th November 2017

Mr S

Easy to renew, but more expensive than previous year! Reviewed on: 29th November 2017

Easy Peasy Policy Expert

I lead a very busy life with both work and family responsibilities and using Policy expert is one less thing I have to worry about! It is easy to use, comprehensive and convenient, I would recommend it to anyone! Reviewed on: 29th November 2017

Great customer service

Great customer service, value for money and eager to assist in retaining your business. Well done Reviewed on: 28th November 2017

happy customer

Had no problems with renewal. Touch wood I have had no claims so I don't know how the claims procedure rates Reviewed on: 28th November 2017

Review on year

Upon renewal legal expenses was extra . I would have appreciated a bit more time to go over the renewal and a phone call before the money was automatically taken out as I would like to make some changes to the policy . Reviewed on: 28th November 2017

Quick and easy

No nonsense and great value. Easy to complete. Happy customer Reviewed on: 27th November 2017

Great easy to set up and cheapest cover.

Looked for house and contents cover after purchasing a new house. This cover was so easy to set up and the minimum cover was more than adequate and to get a free one year home service cover was an added bonus. Easy to set all policies and documents sent via email. Top job great service thank you Reviewed on: 26th November 2017

Good insurance company

All good for me, no problems with them in the year I've been with them. Not had to actually claim though Reviewed on: 26th November 2017

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