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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Easy to arrange, no hassle, good value for money

Easy to arrange, no hassle, good value for money Reviewed on: 2nd August 2024

Simple and Clear

I found Policy Expert really straight forward and not like your typical insurance company. They were very clear, offering an easy to use website and support where required. Reviewed on: 2nd August 2024

Very simple and convenient for me.

Very simple and convenient for me. Found policy expert affordable and reliable. Would use again. Reviewed on: 2nd August 2024

Review policy

Been ok so far not had to use the policy so can’t comment good value for money Reviewed on: 2nd August 2024

Best insurers ive used

I have been with polovy expert for a number of years now home and car insurance. They always have best policies with reasonable prices. I tell everyone to check with policy expert when it comes to insurance. Never had an issue with them and everything is strsight forward Reviewed on: 2nd August 2024

I use Policy Expert for all my insurance as not only...

I use Policy Expert for all my insurance as not only have they saved me thousands over time but also they ensure the right policy which in turn saves unnecessary premiums not needed Reviewed on: 2nd August 2024

Simple, quick and very competitive!

I purchased home insurance from Policy Expert. It was simple to use and I did everything online. I then helped my mum to purchase too. We got it cheaper by £300> and I also was awarded a referral voucher (within the next 90 days). Highly recommend. Reviewed on: 2nd August 2024

Good experience so far.

Good experience so far. Was cheaper than other quotes and so far so good Reviewed on: 2nd August 2024

Good value for the product received

Good value for the product received Reviewed on: 2nd August 2024

Great customer service and great value for money.

Great customer service and great value for money. Easy to use service. Reviewed on: 2nd August 2024

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