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Policy Expert : Home insurance reviews

4.74
Based on 9,153 reviews, last reviewed 3rd Sep 2026
1400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Policy expert have covered our home for many years. Policy expert have covered our home for many years. Renewal quotes are competitive and making changes to the policy quick and easy Reviewed on: 3rd September 2026
Laura Hayes's avatar
Laura Hayes

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

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Policy Expert Home insurance reviews (9154)

Excellent value and easy

5
Best cover offered at the price, would and will recommend to my friends and family Reviewed on: 21st September 2017

Good value and straightforward.

5
This policy when compared with others offered the best value for money. I had not heard of them before and found them through a price comparison website. Reviewed on: 21st September 2017

Value and quality

5
Policy Expert have been the first home insurance company I have used. The introductory deal I had was fantastic value for money and covered pretty much everything. It was time for renewal and was still cheaper than better and well known home insurance contenders, with no loss of decent cover for the home. I would highly recommend Policy Expert Reviewed on: 21st September 2017

Simple competitive renewal

5
Phoned renewal number and discussed new quote.initial quote bettered when I said I would have to get some more quotes. Revised quote very competitive and agent knowledgable and helpful. Good experience will try them for other insurances when they come up Reviewed on: 20th September 2017

Great Service

5
The policy covered more than my current policy and was £100 cheaper than my renewal quote. Reviewed on: 20th September 2017

Great deal

4
Very good experience, all Done online and the offers were awesom. Reviewed on: 20th September 2017

Contents & Building Insurance

5
Polite and helpful representative [Josh], made the whole process of getting a quote and signing up very easy Reviewed on: 20th September 2017

Painless Service

5
It was cheap and easy to order Reviewed on: 20th September 2017

Money saving

5
Website was straightforward and easy to use Reviewed on: 20th September 2017

Exactly what I wanted

5
Very informed and impartial advice. Gave me exactly what i was after with my home insurance at a competitive price. Reviewed on: 20th September 2017

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