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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Money saving

Website was straightforward and easy to use Reviewed on: 20th September 2017

Exactly what I wanted

Very informed and impartial advice. Gave me exactly what i was after with my home insurance at a competitive price. Reviewed on: 20th September 2017

Great service.

Great customer service. The website was very easy to use and the staff were very helpful when I needed to amend the policy. Reviewed on: 20th September 2017

The policy questionnaire was well laid out and made it very easy to provide the information

I was very pleased with the quotation Reviewed on: 19th September 2017

New Building/Contents Home Insurance Policy

Just taken out a new Home Insurance Policy and the website very easy to use, extremely user-friendly and great value for money! Reviewed on: 19th September 2017

Quick easy

Quick easy, competitive price, helpful on the phone, email response clear Reviewed on: 19th September 2017

A great insurance company

Fast quick and efficient in running through everything over the phone. Easy to get through to when I call them. That's why I renew every year. Reviewed on: 19th September 2017

Hassle free

Has been hassle free and I have renewed as still competitive price Reviewed on: 19th September 2017

easy to get

very east company to deal with and i think i got a great deal Reviewed on: 18th September 2017

Good value, no nonsense

Easy to renew. Good value with understandable paperwork Reviewed on: 18th September 2017

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