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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Policy renewal

renewal invites you to check if you can get a cheaper price, in my experience you can. I then contacted them with the best price offered to me and asked them to match it which they did. Reviewed on: 21st September 2017

Very good value for money

for the price the cover you get is very good and competitive. Reviewed on: 21st September 2017

Excellent value and easy

Best cover offered at the price, would and will recommend to my friends and family Reviewed on: 21st September 2017

Good value and straightforward.

This policy when compared with others offered the best value for money. I had not heard of them before and found them through a price comparison website. Reviewed on: 21st September 2017

Value and quality

Policy Expert have been the first home insurance company I have used. The introductory deal I had was fantastic value for money and covered pretty much everything. It was time for renewal and was still cheaper than better and well known home insurance contenders, with no loss of decent cover for the home. I would highly recommend Policy Expert Reviewed on: 21st September 2017

Simple competitive renewal

Phoned renewal number and discussed new quote.initial quote bettered when I said I would have to get some more quotes. Revised quote very competitive and agent knowledgable and helpful. Good experience will try them for other insurances when they come up Reviewed on: 20th September 2017

Great Service

The policy covered more than my current policy and was £100 cheaper than my renewal quote. Reviewed on: 20th September 2017

Great deal

Very good experience, all Done online and the offers were awesom. Reviewed on: 20th September 2017

Contents & Building Insurance

Polite and helpful representative [Josh], made the whole process of getting a quote and signing up very easy Reviewed on: 20th September 2017

Painless Service

It was cheap and easy to order Reviewed on: 20th September 2017

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