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Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Exactly what you need!

5
I have had my insurance with policy expert for two consecutive years now. Exactly the insurance cover I need with a really competitive price Reviewed on: 12th September 2017

Fast efficient service

4
Given advanced notice of renewal date and offer with option to opt out if no longer suiting our needs. Took renenwal all sent via email, hassle free. Reviewed on: 12th September 2017

Excellent price and service

5
Great service after the first year other providers were cheaper but policy expert beat the price. Reviewed on: 11th September 2017

Couldn't be happier - glad i switched

5
Great service a great price to boot! Woohoo Reviewed on: 11th September 2017

Value for money

4
Competent staff . Affordable quote. Reviewed on: 11th September 2017

Good pricing, helpful staff

5
Received a competitive quote. Staff appear to have good attention to detail. Reviewed on: 11th September 2017

House and contents insurance.

5
This is the third year we've used Policy Expert. Having looked at different comparison websites,this is still by far the best value for money. Reviewed on: 11th September 2017

Quality and value with care

5
I found Policy Expert to be consistent in their approach and very helpful. Policy Expert is also value for money with all the quality I need. I have used Policy Expert for years and will continue to do so. Reviewed on: 10th September 2017

Quick and Easy

5
Quick and easy process with lots of excellent free features Reviewed on: 10th September 2017

thank you for making it easy to renew

5
policy expert are very helpful and make it easy to renew Reviewed on: 10th September 2017

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