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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Quick as easy

Bought online, quick and easy to get a quote and buy Reviewed on: 10th September 2017

EXCELLENT PRICE

having searched high and low i finally found like for like on my buildings and contents insurance but with a difference of £187....my advice.....search policy expert and seal your product with peace of mind Reviewed on: 10th September 2017

Same cover as current insurer for a fraction in the cost

Easy to use website and great cover for a great price Reviewed on: 10th September 2017

Brilliant customer service and value for money...

I have been with policy expert for the last few years for my home and contents insurance. I thought I had a pretty good deal with another provider until I did an internet comparison and realised that policy expert could beat any other quote by miles. I thought I would be sacrificing customer service because of the low price but I have been extremely happy with how I have been treated. I haven't had to make any claims yet but I am sure that everything would be fine. Reviewed on: 10th September 2017

Great knowledgeable staff

Home insurance was due for renewal and found cheaper quote elsewhere but the team on the phone was able to help me to find a policy that suits our need for similar price. Reviewed on: 10th September 2017

Fantastic

Good service, good price , good product what else can you say Reviewed on: 10th September 2017

buying insurance was fun and friendly

Emma was fun to talk to easy to understand and did all she could to be helpful with the minimum boring upsell Reviewed on: 10th September 2017

Cost effective & Emergency cover

I work away a lot so it's important for me to have emergency cover. Policy expert gave the cover I want, at a price ½ of my old policy. & with Emergency cover! Fantastic! Reviewed on: 10th September 2017

Easy & Simple

Great service provided whilst renewing my home insurance, easy and simple I was covered within minutes Reviewed on: 10th September 2017

Simple insurance

I have been with policy expert 2 years now and dealing with them has been very straightforward. The prices are very reasonable and the cover is good . When my renewal was due they informed me with a quote that had only gone up slightly but they wouldn't carry it on without my say so unlike some companies. Friendly helpful staff and quality service which is much appreciated Reviewed on: 10th September 2017

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