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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.731494607347574301 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Good value for home insuranc

Comprehensive cover - explained by helpful staff at a sensible price. Can't ask for more Reviewed on: 1st September 2017

Good value

When looking for cover i could not find a more comprehensive value for money policy with such good reviews i can only say they were right Bob hayden Reviewed on: 1st September 2017

Cheaper than most

Three years of cover hardly gone up in price Reviewed on: 1st September 2017

First classs company

Clear wording and cover at the right price. Reviewed on: 1st September 2017

Mr Walkers review

Had no trouble with my insurance quick and easy to sort no problem Reviewed on: 1st September 2017

Policy Expert delivered exactly what they promised in their marketing material.

Having become concerned at the ever escalating cost of my existing Home and Contents insurance cover,I carried out some research and ,as a result, paid a visit to the Policy Expert Website. Obtaining a very competitive quote proved to be a very simple exercise given the extremely "user friendly" characteristics of the website. The extent of my cover and the policy terms in general were explained in plain English and the decision to accept the Policy Expert quote was a very easy one to make. Reviewed on: 1st September 2017

A fair price

A fair price for a good product. Reviewed on: 1st September 2017

Home insurance

Clear and easy to view policy terms and conditions, great service and price Reviewed on: 1st September 2017

Great service every time

Since taking out my policy with Policy Expert I have had to make some changes, this was done with no hindrance and great service. Highly recommended company. Reviewed on: 1st September 2017

Non standard construction

Not having a standard construction house we were finding it difficult or too expensive to insure until we tried Policy Expert who were very helpful. Reviewed on: 1st September 2017

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