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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Good value

When looking for cover i could not find a more comprehensive value for money policy with such good reviews i can only say they were right Bob hayden Reviewed on: 1st September 2017

Cheaper than most

Three years of cover hardly gone up in price Reviewed on: 1st September 2017

First classs company

Clear wording and cover at the right price. Reviewed on: 1st September 2017

Mr Walkers review

Had no trouble with my insurance quick and easy to sort no problem Reviewed on: 1st September 2017

Policy Expert delivered exactly what they promised in their marketing material.

Having become concerned at the ever escalating cost of my existing Home and Contents insurance cover,I carried out some research and ,as a result, paid a visit to the Policy Expert Website. Obtaining a very competitive quote proved to be a very simple exercise given the extremely "user friendly" characteristics of the website. The extent of my cover and the policy terms in general were explained in plain English and the decision to accept the Policy Expert quote was a very easy one to make. Reviewed on: 1st September 2017

A fair price

A fair price for a good product. Reviewed on: 1st September 2017

Home insurance

Clear and easy to view policy terms and conditions, great service and price Reviewed on: 1st September 2017

Great service every time

Since taking out my policy with Policy Expert I have had to make some changes, this was done with no hindrance and great service. Highly recommended company. Reviewed on: 1st September 2017

Non standard construction

Not having a standard construction house we were finding it difficult or too expensive to insure until we tried Policy Expert who were very helpful. Reviewed on: 1st September 2017

Cheap comprehensive home cover

I renewed my home insurance online, it was quick and easy to do. There are people at the end of the phone to if you want to speak to someone, but the BEST part was they are so much CHEAPER than all the other companies for all the same cover. If you need home cover don't look anywhere else Reviewed on: 1st September 2017

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