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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9151 reviews)

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4.74

Based on 9,151 reviews, last reviewed 2nd Sep 2026

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Professional and reasonable Easy to contact. Insurance usually reduces each year when policy renews Reviewed on: 2nd September 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9151)

Best bang for your buck.

This is the 3rd time I have used Policy Expert for insurance and as always find that they are far far cheaper than their competitors while offering the same policy and extras. My dealings with them have always been excellent and I have found them polite, friendly and professional. Reviewed on: 1st September 2017

Transparent and fast

Living in Berlin trying online to find a building insurance for a house in England where we were moving wasn't easy because British online forms have difficulty with foreign postcodes and phone numbers. Not so Policy Expert, they seem to think global and everything worked out. You do need to feill out a very comprehensive form though but that is a correct and acceptable proceedure. Thanks. Reviewed on: 1st September 2017

Value For Money

Great Cover at a Great Price. Easy to complete online. Reviewed on: 1st September 2017

Very efficient service

No complaints at all so nothing to put anyone off using this company. Reviewed on: 1st September 2017

Excellent

Did a lot of googling and comparison sites and this won hands down. Reviewed on: 1st September 2017

Reasonably priced,good value

Renewed policy, no increase in price from last year, good value for money Reviewed on: 1st September 2017

A Brilliant company.

I've been with this company for several years now and have always been totally satisfied with the service that I have received from them from day One. Reviewed on: 1st September 2017

First class service at great price

Great service with minimal fuss, have even managed bto reduce my premium year on year, highly recommended Reviewed on: 1st September 2017

Good option to stay.

Renewal price impacted by cost of emergency cover. Gave opportunity to stay by including this for free. Recommended another policy which provided all the cover I needed but saved me over £35. Superb service!! Reviewed on: 1st September 2017

Great group

Always pleasant staff, no pressure selling and good prices. Reviewed on: 1st September 2017

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