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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Reasonably priced,good value

Renewed policy, no increase in price from last year, good value for money Reviewed on: 1st September 2017

A Brilliant company.

I've been with this company for several years now and have always been totally satisfied with the service that I have received from them from day One. Reviewed on: 1st September 2017

First class service at great price

Great service with minimal fuss, have even managed bto reduce my premium year on year, highly recommended Reviewed on: 1st September 2017

Good option to stay.

Renewal price impacted by cost of emergency cover. Gave opportunity to stay by including this for free. Recommended another policy which provided all the cover I needed but saved me over £35. Superb service!! Reviewed on: 1st September 2017

Great group

Always pleasant staff, no pressure selling and good prices. Reviewed on: 1st September 2017

Easy to set up

Saved over £100 on quote from existing insurer Reviewed on: 1st September 2017

Efficient

Great customer service and excellent prices Reviewed on: 1st September 2017

Great cover at a good price

3rd year running with Policy Expert. Always a great price for my needs. I never feel pressured into adding extras even though I did add the heating and plumbing extra which was a bargain at £9.99. Finally there's a little freebie either vouchers or this year it's legal cover. I've recommended a friend who also took home insurance this year and we both get an extra £25.00 M&S or Amazon voucher. Win, win. Reviewed on: 1st September 2017

Fantastic

Fantastic quick service, catered for all my requirements Reviewed on: 1st September 2017

Good value for home insuranc

Comprehensive cover - explained by helpful staff at a sensible price. Can't ask for more Reviewed on: 1st September 2017

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