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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9151 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9151)

Easy to set up

Saved over £100 on quote from existing insurer Reviewed on: 1st September 2017

Efficient

Great customer service and excellent prices Reviewed on: 1st September 2017

Great cover at a good price

3rd year running with Policy Expert. Always a great price for my needs. I never feel pressured into adding extras even though I did add the heating and plumbing extra which was a bargain at £9.99. Finally there's a little freebie either vouchers or this year it's legal cover. I've recommended a friend who also took home insurance this year and we both get an extra £25.00 M&S or Amazon voucher. Win, win. Reviewed on: 1st September 2017

Fantastic

Fantastic quick service, catered for all my requirements Reviewed on: 1st September 2017

Good value for home insuranc

Comprehensive cover - explained by helpful staff at a sensible price. Can't ask for more Reviewed on: 1st September 2017

Good value

When looking for cover i could not find a more comprehensive value for money policy with such good reviews i can only say they were right Bob hayden Reviewed on: 1st September 2017

Cheaper than most

Three years of cover hardly gone up in price Reviewed on: 1st September 2017

First classs company

Clear wording and cover at the right price. Reviewed on: 1st September 2017

Mr Walkers review

Had no trouble with my insurance quick and easy to sort no problem Reviewed on: 1st September 2017

Policy Expert delivered exactly what they promised in their marketing material.

Having become concerned at the ever escalating cost of my existing Home and Contents insurance cover,I carried out some research and ,as a result, paid a visit to the Policy Expert Website. Obtaining a very competitive quote proved to be a very simple exercise given the extremely "user friendly" characteristics of the website. The extent of my cover and the policy terms in general were explained in plain English and the decision to accept the Policy Expert quote was a very easy one to make. Reviewed on: 1st September 2017

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