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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9151 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9151)

A fair price

A fair price for a good product. Reviewed on: 1st September 2017

Home insurance

Clear and easy to view policy terms and conditions, great service and price Reviewed on: 1st September 2017

Great service every time

Since taking out my policy with Policy Expert I have had to make some changes, this was done with no hindrance and great service. Highly recommended company. Reviewed on: 1st September 2017

Non standard construction

Not having a standard construction house we were finding it difficult or too expensive to insure until we tried Policy Expert who were very helpful. Reviewed on: 1st September 2017

Cheap comprehensive home cover

I renewed my home insurance online, it was quick and easy to do. There are people at the end of the phone to if you want to speak to someone, but the BEST part was they are so much CHEAPER than all the other companies for all the same cover. If you need home cover don't look anywhere else Reviewed on: 1st September 2017

Very Good & Easy Service

Found the web site very easy to follow and arrange what you need. Used this company for the last 3 years without hassle. Reviewed on: 1st September 2017

good value

I found Policy Expert to be very competitive and I experienced a speedy efficient online service. Reviewed on: 1st September 2017

Excellent customer service

Never had any issues, always been helpful and polite. Reviewed on: 1st September 2017

Lovely

This is my firs insurance and I'm happy Reviewed on: 1st September 2017

Great policy at a great price

I have used Policy Expert for home insurance for a few years now. The staff are very helpful and explain all the options clearly and patiently. The prices are v ery favourable in comparison with other companies. I will be using them again at next renewal. Reviewed on: 1st September 2017

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