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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

value for money

saved me an absolute fortune compared to my previous insurer Reviewed on: 1st September 2017

Good policy cover

I haven't used the policy to make a claim, but the policy cover looks great and it was easy to take out the insurance. Reviewed on: 1st September 2017

Spot on service, great price!

I've been paying more than double what Policy Expert are charging for years! So it's nice to deal with a company that values their customers, as well as being very reasonable on price! Reviewed on: 1st September 2017

Great insurers

Brilliant service. Would highly recommend! Reviewed on: 1st September 2017

Brilliant very competitive company.

Policy Expert is a name that you can really trust. They deliver exactly what they say. There are no hidden costs . They are a first-rate company in a highly competitive market. Reviewed on: 1st September 2017

IDEAL

I have found Policy Expert to be very good value, easy to deal with and very good customer service Reviewed on: 1st September 2017

Excellent service.

I would use the service again, very quick and easy to take out the insurance and excellent communication. Reviewed on: 1st September 2017

House and contents

Helpful advice and competitive prices make this a first class service provider. Reviewed on: 1st September 2017

Home Insurance

It was easy to set up home insurance with Policy Expert and the price was very competitive. Reviewed on: 1st September 2017

Brilliant!

Fantastic customer service right from the initiation call through to purchasing my house insurance. Felt at ease and in good hands, more so with buying insurance for my first house!!! Reviewed on: 1st September 2017

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