Smart Money People Logo

Policy Expert : Home insurance reviews

4.76
Based on 9,136 reviews, last reviewed 11th Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
84%
See only 4 star reviews
14%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025
Dave C's avatar
Dave C

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025
Mister Customer's avatar
Mister Customer

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Policy Expert Home insurance reviews (9136)

Simple, Easy Service

5
couldnt believe how easy and quick it was to arrange home insurance was organised and set up within 20mins with stress Reviewed on: 1st September 2017

Excellent value for money

5
I was pleased with the cost v cover of my quotation and when I found out that legal and emergency cover were included free for one tear it became an easy decision to change to Policy Expert Reviewed on: 1st September 2017

Recommended.

5
Very good company. They do not raised their price on renewal every year as other a. A lot of useful email how to prevent bad things from happening. Reviewed on: 1st September 2017

House Insurance

5
Great customer support, well informed and generally very good service. Reviewed on: 1st September 2017

So easy and just what we needed

5
Wasnt sure what we needed but they were so helpful and easy to find the bsst policy Reviewed on: 1st September 2017

Alex Johnson

5
No problem with renewing my policy the agent was excellent and went through everything with me so I renewed my insurance for another year Reviewed on: 1st September 2017

Excellent service

5
Easy website, good cover provided at a reasonable price Reviewed on: 1st September 2017

Good value and well covered

5
Very easy to set up ,great value and easy to understand documents that where quickly available on line. Reviewed on: 1st September 2017

House insurance

5
Bought house insurance very reasonable, staff are helpful, I have not needed to claim yet so not sure how good they are if I needed to claim but so far so. Good. Reviewed on: 1st September 2017

Easy to apply for

5
Will quick results when searching in line for quotes. Really simply service to use. Reviewed on: 1st September 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Policy Expert ?

    View all products