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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.731494607347574301 (9137 reviews)

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4.73

Based on 9,137 reviews, last reviewed 11th Jun 2026

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Good communications and clear documents Well communicated and clear documents Reviewed on: 11th June 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9137)

Brilliant!

Fantastic customer service right from the initiation call through to purchasing my house insurance. Felt at ease and in good hands, more so with buying insurance for my first house!!! Reviewed on: 1st September 2017

Simple, Easy Service

couldnt believe how easy and quick it was to arrange home insurance was organised and set up within 20mins with stress Reviewed on: 1st September 2017

Excellent value for money

I was pleased with the cost v cover of my quotation and when I found out that legal and emergency cover were included free for one tear it became an easy decision to change to Policy Expert Reviewed on: 1st September 2017

Recommended.

Very good company. They do not raised their price on renewal every year as other a. A lot of useful email how to prevent bad things from happening. Reviewed on: 1st September 2017

House Insurance

Great customer support, well informed and generally very good service. Reviewed on: 1st September 2017

So easy and just what we needed

Wasnt sure what we needed but they were so helpful and easy to find the bsst policy Reviewed on: 1st September 2017

Alex Johnson

No problem with renewing my policy the agent was excellent and went through everything with me so I renewed my insurance for another year Reviewed on: 1st September 2017

Excellent service

Easy website, good cover provided at a reasonable price Reviewed on: 1st September 2017

Good value and well covered

Very easy to set up ,great value and easy to understand documents that where quickly available on line. Reviewed on: 1st September 2017

House insurance

Bought house insurance very reasonable, staff are helpful, I have not needed to claim yet so not sure how good they are if I needed to claim but so far so. Good. Reviewed on: 1st September 2017

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