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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.75 (9138 reviews)

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4.75

Based on 9,138 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great Value Great Customer service. Always renew with Policy Expert as they normally can give me a cheaper quote. Great value for money Reviewed on: 17th July 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9138)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Very helpful, simple and easy to use

Very helpful, simple and easy to use Reviewed on: 2nd August 2024

Used a comparison site but I’ve never needed to get...

Used a comparison site but I’ve never needed to get in touch with them Reviewed on: 2nd August 2024

So far, so good

Not tested for claims yet, thankfully, but easy to set up policy and good communication Reviewed on: 2nd August 2024

The go-to Insurance Company.

Friendly and knowledgeable staff - always happy to assist with any queries. Reviewed on: 2nd August 2024

Cheap and get everything in reasonable price and cov...

Cheap and get everything in reasonable price and cover everything Reviewed on: 2nd August 2024

Very easy to find a good deal with them.

Very easy to find a good deal with them. Process of signing up was very smooth. Delighted with price which was significantly better than previous supplier’s renewal offer. Reviewed on: 2nd August 2024

I have had no issues with policy expert and they wer...

I have had no issues with policy expert and they were considerably cheaper than competitors. Reviewed on: 2nd August 2024

Easy to setup good service value for money would rec...

Easy to setup good service value for money would recommend Reviewed on: 2nd August 2024

Found taking out this insurance policy nice and easy.

Found taking out this insurance policy nice and easy. And good value for money . Having shopped around, I had no doubt that this was the best policy for us. Reviewed on: 2nd August 2024

Fab and easy.

Fab and easy. I have had no issues and they have been helpful. Reviewed on: 2nd August 2024

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