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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Easy, reliable and affordable

Unlike many other providers they did not overcharge for a renewal and they also offered free legal expenses cover and thanked me for my loyalty staying with them. It was very easy to renew. Reviewed on: 14th August 2017

Online easy use

Purchased online it was easy to purchase product and review information I had imputed Reviewed on: 14th August 2017

Phone contact

Query and change to renewal information via phone call to resolve, told a future date when the renewal could be set up and completed. Call on the day stated and renewal completed with out any problems. Excellent phone responce Reviewed on: 14th August 2017

Simple to purchase & looks good value

As the title suggests... proof will be in the pudding if a claim is ever needed... Reviewed on: 14th August 2017

Home Insurance the easy way

A helpful and friendly service, competitive prices and so easy to renew. When I changed insurance company last year Ploicy Expert were so easy to move to and when renewal time came around this year the quote was still the best. A really good company and a very happy customer. Reviewed on: 14th August 2017

Home Insurance

Quick & easy renewal at a competitive price Reviewed on: 14th August 2017

Excellent service!

I've been very impressed with Policy Expert's House Insurance. It's affordable yet at the same time offers high value which gives peace of mind. I'm very happy to have them as my home insurer! Reviewed on: 13th August 2017

Easy to switch, great value for money

The policy offered by policy expert was really competitive and great value for money compared to my previous policy. Very simple to switch over and get up and running. The only criticism would be to give prior information that monthly premium repayment goes through a different company - I would have liked to have known this in advance. However it was all very easy to sort out and still very good value! Reviewed on: 13th August 2017

Not to be missed Home Insurance.

Quote provided through comparison site ,very hassle free . Policy Expert Home Insurance offered the best policy with total cover at an excellent price . Reviewed on: 13th August 2017

Easy process

Couldnt have been more easier to get home insurance from, also changed my bank details straight away as originally gave wrong account details Reviewed on: 13th August 2017

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