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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Competitive renewal

Renewal premium only £10 more than last year and includes free legal expenses AND premium should remain the SAMENESS next year! Why wouldn't you renew?! Reviewed on: 14th August 2017

Simple & straightforward.

Easy to quote online, straightforward & reasonably priced. Reviewed on: 14th August 2017

Good service

We have used Policy Expert for the past few years and had no problems Reviewed on: 14th August 2017

Easy, reliable and affordable

Unlike many other providers they did not overcharge for a renewal and they also offered free legal expenses cover and thanked me for my loyalty staying with them. It was very easy to renew. Reviewed on: 14th August 2017

Online easy use

Purchased online it was easy to purchase product and review information I had imputed Reviewed on: 14th August 2017

Phone contact

Query and change to renewal information via phone call to resolve, told a future date when the renewal could be set up and completed. Call on the day stated and renewal completed with out any problems. Excellent phone responce Reviewed on: 14th August 2017

Simple to purchase & looks good value

As the title suggests... proof will be in the pudding if a claim is ever needed... Reviewed on: 14th August 2017

Home Insurance the easy way

A helpful and friendly service, competitive prices and so easy to renew. When I changed insurance company last year Ploicy Expert were so easy to move to and when renewal time came around this year the quote was still the best. A really good company and a very happy customer. Reviewed on: 14th August 2017

Home Insurance

Quick & easy renewal at a competitive price Reviewed on: 14th August 2017

Excellent service!

I've been very impressed with Policy Expert's House Insurance. It's affordable yet at the same time offers high value which gives peace of mind. I'm very happy to have them as my home insurer! Reviewed on: 13th August 2017

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