Write a review

Go to business site

Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

View other Policy Expert products

4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

Read all reviews Write a review

About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Review Policy Expert : Home insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

Policy Expert Home insurance reviews (9136)

Nice competitive friendly company

Very pleasant and helpful customer service, nothing too much trouble. A very good price, doesn't take very long and happy with the insurance product. They send an online news letter every month too. Reviewed on: 24th July 2017

Good service, decent product

I don't like haggling so would prefer to be offered the best price without calling. But overall happy with the deal I got, with extra cover thrown in. Reviewed on: 24th July 2017

Quick, expert, cheap, great terms, lots of things covered

Cheap. I got a call back. Everything was explained that I didn't know. Great deal Reviewed on: 24th July 2017

Home Insurance experience

I tried to complete my Home Insurance quote online, but unfortunately l was unable to do it online. So I phoned Policy Expert directly and spoke to Josh who firstly confirmed that the price quoted online was still valid, which I was really pleased to hear as it was very reasonable. Josh then took me through all the details to confirm they were correct and also the technical stuff which a customer needs to be told, in total it took just under half an hour. Very impressed with Josh's attitude, knowledge and professionalism. Very pleased with the Quote price, Staff and Company, would diffinately recommend trying them. Reviewed on: 24th July 2017

Easy straightforward

Easy to use website. Form took only a few minutes to complete. Excellent customer experience Reviewed on: 24th July 2017

everything I need in my cover

Easy to setup and good price. Increase in 2017 not a high % and legal still offered as free add on. Reviewed on: 23rd July 2017

This will be my first call next year

My insurance quote had risen by around 60% from last years price. I shopped around and found Policy Expert. Appropriate name! There were a couple of things I was not sure of and the adviser proved himself to be an expert and reassured me throughout! Absolutely spot on! And the price? Around half of my present insurers quote. Actually less than their last years price! 100% satisfied. Thank you Policy Expert. Reviewed on: 23rd July 2017

Nice and easy

Good price will see if they're any good if I ever need to make a claim Reviewed on: 23rd July 2017

Online home insurance set up

Very comprehensive and easy to set up. Would definitely recommend for price and cover. Reviewed on: 23rd July 2017

reasonable price

renew went up but the service has been good so far Reviewed on: 22nd July 2017

Do you have a different Policy Expert product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Home insurance
from Marsden Building Society 4.99 from 40 reviews
Landlord Insurance
from Let Alliance 3.49 from 30 reviews
Landlord Insurance
from Husmus 0.00 from 0 reviews

Want to see more from Policy Expert ?

Car insurance
from Policy Expert 4.82 from 5025 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub