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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 16th Apr 2026

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Excellent service. I renewed my home insurance and the process was really easy and quick. The staff were polite, friendly and helpful and I got an excellent deal. Reviewed on: 16th April 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

Policy Expert Home insurance reviews (9136)

Review of the Policy Expert, Home insurance:

Great, friendly staff

Great, friendly staff and user friendly website, easy to use. Best price which was very important to us with all the features that I needed. Reviewed on: 2nd August 2024

Good service, decent product

I don't like haggling so would prefer to be offered the best price without calling. But overall happy with the deal I got, with extra cover thrown in. Reviewed on: 24th July 2017

Quick, expert, cheap, great terms, lots of things covered

Cheap. I got a call back. Everything was explained that I didn't know. Great deal Reviewed on: 24th July 2017

Home Insurance experience

I tried to complete my Home Insurance quote online, but unfortunately l was unable to do it online. So I phoned Policy Expert directly and spoke to Josh who firstly confirmed that the price quoted online was still valid, which I was really pleased to hear as it was very reasonable. Josh then took me through all the details to confirm they were correct and also the technical stuff which a customer needs to be told, in total it took just under half an hour. Very impressed with Josh's attitude, knowledge and professionalism. Very pleased with the Quote price, Staff and Company, would diffinately recommend trying them. Reviewed on: 24th July 2017

Easy straightforward

Easy to use website. Form took only a few minutes to complete. Excellent customer experience Reviewed on: 24th July 2017

everything I need in my cover

Easy to setup and good price. Increase in 2017 not a high % and legal still offered as free add on. Reviewed on: 23rd July 2017

This will be my first call next year

My insurance quote had risen by around 60% from last years price. I shopped around and found Policy Expert. Appropriate name! There were a couple of things I was not sure of and the adviser proved himself to be an expert and reassured me throughout! Absolutely spot on! And the price? Around half of my present insurers quote. Actually less than their last years price! 100% satisfied. Thank you Policy Expert. Reviewed on: 23rd July 2017

Nice and easy

Good price will see if they're any good if I ever need to make a claim Reviewed on: 23rd July 2017

Online home insurance set up

Very comprehensive and easy to set up. Would definitely recommend for price and cover. Reviewed on: 23rd July 2017

reasonable price

renew went up but the service has been good so far Reviewed on: 22nd July 2017

Good product, best price

My insurance renewal policy has better features and a lot cheaper than the competition. Reviewed on: 22nd July 2017

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