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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.76 (9136 reviews)

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4.76

Based on 9,136 reviews, last reviewed 11th Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

I have never had to claim I have never had to claim, but have dealt with them on the phone. Always provide the answers and easy to deal with. I have questioned the renewal char... Read more Reviewed on: 11th September 2025

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9136)

Excellent customer service

No pressure sale, understanding, guided through process not led. Reviewed on: 17th July 2017

Policy Expert had everything I needed!

The quote I got from Policy Expert was cheaper than anywhere else. When I searched other comparison websites I couldn't find anything better. Since then, they have been helpful and friendly, so when !y renewal came around, I had no hesitation in choosing them again. Reviewed on: 17th July 2017

A1 GREAT SERVICE

great service brilliant very helpful person A1 Reviewed on: 16th July 2017

Very good

I have been with company past year happy with the services. This year I received the renewal had question on the quote called customer services question was answered quote amended and I have signed up for the coming year. Reviewed on: 16th July 2017

Not bad, good price

Everything done online. No contact with human beings but a good price for the cover i got. Reviewed on: 16th July 2017

Great value home insurance

I recently bought a home insurance policy with Policy Expert through a comparison website. I chose the policy as it was a great price with considerable benefits including home emergency and legal cover which usually cost extra. So I am happy with this policy knowing that I have the maximum cover protection on my home. Reviewed on: 16th July 2017

Home insurance

Great product and easy, user friendly process. Reviewed on: 16th July 2017

Best insurer by far

Sick and tired of rip off renewal fees. Policy expert outstrip all the others by a massive margin. Superb in every respect. Reviewed on: 15th July 2017

Excellent service

I needed a new policy because I was disappointed with the extra increase by my previous Insurer. Scott sorted everything out for me and gave me excellent customer service. Reviewed on: 15th July 2017

Affordable Insurance with great cover

I have been using Policy Expert for the past two years and have found them very reasonably priced and more importantly they are easily reached by phone to discuss your policy. They offer free Legal Cover which is a bonus and adding Emergency cover is very reasonably priced as well. As for claims I cannot comment as I have not made one. Reviewed on: 15th July 2017

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