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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

great customer care

Very easy to renew and fantastic customer care Reviewed on: 21st July 2017

Good customer service

I've not had to claim yet, thankfully but buying the actual policy was not unpleasant, customer service is well trained. Reviewed on: 20th July 2017

Great service

Very effective and sorted me out with everything i needed Reviewed on: 20th July 2017

Quick and straightfoward.

Simple policy wording , very helpful telesales people. Reviewed on: 20th July 2017

Good Service, Good Price

Excellent service so far - good website and a great price. Reviewed on: 20th July 2017

Excellent so far

This was a renewal of a policy, so clearly I'm happy with the company. I did it by phone. There was almost no wait, then a very helpful chap dealt ith it. Thanks. Reviewed on: 20th July 2017

Good priced insurance

Policy clear and easy to understand. Good price and fzed for 2 years. Reviewed on: 20th July 2017

Very easy set up

Easy to set up. Seemed to give a lot for my money. Very good fee for the cover I've been given. Reviewed on: 19th July 2017

Mr Dempster

my home insurance policy was due and when I contacted the policy expert I was delighted at the deal I got it and the policy was explained In great detail and the chap was very courteous and exceptionally helpful 1st class Reviewed on: 18th July 2017

Done in minutes

The whole process was simple, had it all done within a few minutes, very competetive Reviewed on: 17th July 2017

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