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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Simple good value insurance cover

Easy to organise and set up. Very competitively priced. Peace of mind knowing I got a 2 year fixed price. Reviewed on: 17th July 2017

Great policy - easy to set up

Policy expert came up from a comparison site I used to search for buildings and contents insurance. The policy was easy to set up, offers great cover and was done within 10 minutes. All policy documents can be accessed via an online portal too which is really useful. Reviewed on: 17th July 2017

happy to stay

Nice to leave it all with Policy Expert. All I had to do was check through documents and price and they did the rest. In the past loyalty has been penalised forcing me to switch. Not this time. Reviewed on: 17th July 2017

Excellent customer service

No pressure sale, understanding, guided through process not led. Reviewed on: 17th July 2017

Policy Expert had everything I needed!

The quote I got from Policy Expert was cheaper than anywhere else. When I searched other comparison websites I couldn't find anything better. Since then, they have been helpful and friendly, so when !y renewal came around, I had no hesitation in choosing them again. Reviewed on: 17th July 2017

A1 GREAT SERVICE

great service brilliant very helpful person A1 Reviewed on: 16th July 2017

Very good

I have been with company past year happy with the services. This year I received the renewal had question on the quote called customer services question was answered quote amended and I have signed up for the coming year. Reviewed on: 16th July 2017

Not bad, good price

Everything done online. No contact with human beings but a good price for the cover i got. Reviewed on: 16th July 2017

Great value home insurance

I recently bought a home insurance policy with Policy Expert through a comparison website. I chose the policy as it was a great price with considerable benefits including home emergency and legal cover which usually cost extra. So I am happy with this policy knowing that I have the maximum cover protection on my home. Reviewed on: 16th July 2017

Home insurance

Great product and easy, user friendly process. Reviewed on: 16th July 2017

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