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Policy Expert : Home insurance reviews

Name: Home insurance
Rating: 4.74 (9149 reviews)

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4.74

Based on 9,149 reviews, last reviewed 22nd Aug 2026

1100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

84%

14%

Latest highest rating:

5

Great service Have been with Policy Expert for a few years now; always receive excellent customer service and reasonable price review on my home insurance. Reviewed on: 20th August 2026

Latest lowest rating:

1

Don't expect to be able to claim on your insurance Last week, I had to use an emergency locksmith to get into our home. My key and my partner's key both simply did not unlock the door. Something turned... Read more Reviewed on: 12th May 2025

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About this product

Policy Expert home insurance policies are available in three levels of cover – bronze, silver and gold.

You can get a quote and manage your Policy Expert home insurance policy online. Policy wording has been reviewed by the Plain English Campaign, who champion policies that are crystal clear.

Policy Expert home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Policy Expert before, you can also leave a review and share your experience.

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Policy Expert Home insurance reviews (9149)

Best insurer by far

Sick and tired of rip off renewal fees. Policy expert outstrip all the others by a massive margin. Superb in every respect. Reviewed on: 15th July 2017

Excellent service

I needed a new policy because I was disappointed with the extra increase by my previous Insurer. Scott sorted everything out for me and gave me excellent customer service. Reviewed on: 15th July 2017

Affordable Insurance with great cover

I have been using Policy Expert for the past two years and have found them very reasonably priced and more importantly they are easily reached by phone to discuss your policy. They offer free Legal Cover which is a bonus and adding Emergency cover is very reasonably priced as well. As for claims I cannot comment as I have not made one. Reviewed on: 15th July 2017

Very polite and helpful on the phone.

When I phoned the lady was very helpful . Reviewed on: 15th July 2017

Great value

Great value and excellent service Reviewed on: 15th July 2017

Quick and easy

Quick and easy, saved £800! Just by shopping around, plus more cover Reviewed on: 15th July 2017

Home insurance

I did not need to phone anyone, did everything online. All information was clear. Reviewed on: 15th July 2017

excellent prompt service

Claim service prompt and efficient. After service very good. Helpful staff. Reviewed on: 14th July 2017

First class and professional service

Just excellent, great cover and very competitive premiums. Would recommend anytime to anybody Reviewed on: 14th July 2017

Value for Money

Clear on screen information, managed to save money and increase the basic level of cover. Reviewed on: 14th July 2017

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